FAQ's

Frequently asked questions

How do I use my shampoo bar?


For short hair rub the lotion bar over your wet hair until your hair is lathered up completely. Massage your scalp and rinse the suds away. For long hair lather the shampoo bar up in your hands and the subs into your wet hair. Repeat until your hair is fully covered. Massage your scalp and rince the suds away.




How do I store my Shampoo Bars and Soaps?


For best results place your soaps and shampoo bars on a soap dish with holes to allow excess water to drain and to allow the soap to dry fully.




Do Skin Solace soaps contain Palm Oil?


Skin Solace soaps do contain Palm Oil which is purchased eithically and sustainably. The Palm oil is responsible for the suds. Skin Solace is working on formulation to take out Palm Oil completely.




Does Skin Solace accept wholesale orders


Yes, Skin Solace has a growing number of stockists. Please send an email to enquiries@skinsolace.co.uk




Is Skin Solace certified and insured to sell the products it makes?


Yes, Skin Solace is. I hold cosmetic product safety reports for every single recipe made. I use an independent, qualified chemist in skin preparations to test and certify all of my recipes as safe for use on human skin. Because of the in-depth certifications I hold, I have all the relevant insurance needed to sell products in the UK and the EU. I am proud to say that I follow strict hygiene rules and good manufacturing procedures.




How do I burn and take care of my wood wick candle?


wooden wicks are a bit different from a traditional cotton wick, they burn longer, cleaner, and have a cozy crackling ambiance but they do require a bit of extra care. Here are our tips and tricks to get the most out of your sable candle: Always trim your wick before each use, removing all charred wood from previous burns. if you don’t, the wick may not stay lit long enough to fuel the flame, causing it to extinguish itself. To trim a wooden wick remove all charred wood (we suggest a wick trimmer). Make sure to allow the wax to melt across the entire diameter of your candle on the first burn- this helps prevent tunneling, which can impact how well the candle burns.